Dublin/Milan, 4th April 2008 - Leading mobile communications industry software company and pioneer of Customer Experience Management (CEM), Arantech, has opened a regional office in Italy to keep pace with the global mobile industry’s rapidly increasing understanding and use of CEM.

Based in Milan, the Italian office will provide sales and operational support activities for new and existing clients across Southern Europe. Headed by Luigi Spina, responsible for South Europe Sales, the office staff will also include Pre-sales System Consultant, Diego Vola.

Luigi Spina said, “It is extremely important to have a local representative in order to properly understand operators’ processes and needs.  CEM is an important and strategic investment and operator clients benefit greatly from having a local representative who will help them from initial evaluation phases up to the actual solution delivery and implementation.”

Brendan McDonagh, Arantech CEO, said, “Keeping pace with the mobile industry’s rapidly growing use of customer-centric CEM solutions and processes means opening more offices around the world to make sure our sales and support teams can meet the demanding requirements of mobile operators anywhere in the world, fast. As the industry’s CEM pioneer, these are exciting times for Arantech.”